Our products are tailor made and take intensive human interface that’s why we take 10-15 days for dispatch. All items are shipped out in a strong, sturdy box/ envelop with speedy delivery service.
Cancellation/Refund and Return Policies
- Returns and refunds are not allowed after ordered fabrics are handed over to workshop for manufacturing as we prepare for specific orders only.
- WE ONLY REPLACE/EXCHANGE ITEMS if they are defective or damaged by negligence from our side or during transit. If you have received a damaged product, we apologize for .We are more than willing to help you out .Please click a picture for the product and email at jgaurja@gmail.com
- To request a return for a damaged product, send us photographs and an unpacking video within 3 days of receipt.
- If the product is not received in its original condition, we reserve the right to refuse the exchange.
Cancellation
- Orders cannot be cancelled or changed once placed. Please be sure for size and selection etc. Size chart is available on web site.
Contact Information
Questions about the policies should be sent to us at jgaurja@gmail.com
BUSINESS NAME AND ADDRESS
M/s Gaurja.Jaipur
307 Farcon Avenue, Near D Mart
Kardhani ,Kalwar Road,Jaipur -302012
(Rajasthan)
Contact no: 091-8306955539
GST Identification Number: 08ABAFG4858M1ZX
Usage and care of product
Please check the description for detailed information of each product for usage, wash and fabric care etc.
FAQ and customer support
We have explained about mostly and frequently asked question in our FAQ section. Customer care support is available on contact number 091-8306955539. For any complain or suggestion you can reach on our email jgaurja@gmail.com